KM Discussion 7: The Employee Experience 

 “Knowledge can only be volunteered it cannot be conscripted.”
– Dave Snowden
 

Key Takeaways

  • A McKinsey & Company 2012 survey found that high performers were eight times more productive than other employees.
  • A Deloitte 2017 study revealed that 79% of organizations viewed employee experience as important or very important. Employee experience appears to be most valued for organizations in professional services (83%) or Technology, media and telecommunications (83%).

 

References

Deloitte University Press. Rewriting the rules for the digital age. 2017 Deloitte Global Human Capital Trends. 6, 12

Keller, S. and Meaney, M. (November 2017). Attracting and retaining the right talent. Retrieved from
https://www.mckinsey.com/business-functions/organization/our-insights/attracting-and-retaining-the-right-talent